Back to home14-day refund period
You may request a full refund within 14 calendar days of purchasing a Tidest License. Email support@tidest.app and include the email address used for the purchase so we can locate the order.
You may also submit the request through Paddle buyer support. Paddle processes refunds to the original payment method; arrival time depends on the payment provider.
support@tidest.appLicense after a refund
Once the refund is completed, the corresponding license to use Tidest ends, and its activation code can no longer activate or recover on new devices. Offline licenses already issued to devices cannot be remotely withdrawn.
Statutory consumer rights
This policy does not limit mandatory consumer rights under the laws that apply where you live. If those rights provide a longer period or greater protection, the applicable law and Paddle Buyer Terms prevail.